Organizing Information

XXX

1. Begin the message with presenting an overview of the positive, if applicable, and a summary of the key points.
2. Proceed in the body with expanding on the key points.
3. Conclude with a summary of the key points all tied together, while building goodwill with the reader by demonstrating how this personally impacts them.

XXX

1. Begin the message by highlighting the negative issue including information that is critical to know as soon as possible.  A minimal amount of emotion should be used in this section, instead focusing on just the facts.
2. The first part of the body should focus on a more detailed analysis of the problem, and what caused the problem.
3. The second part of the body should focus on mitigating factors, things that can be done in the future to prevent this problem, and possible solutions to the problem.
4. The conclusion should focus on what is currently being done to resolve the issue or your personal recommendation for resolving the issue.

XXX

1. The message should begin very powerfully to capture the reader’s attention.  Key rhetorical devices may be used to draw the reader into the message and the issue.
2. The body should begin presenting the issue if it was not already presented in the introductory paragraph.  This should be done logically and with a minimal amount of rhetoric and emotion.
3. The end part of the body should present the solution to the issue.  This section should also focus on well organized and logical arguments.  Rhetoric may be used to emphasize, or deemphasize, some points.
4. Conclude with summarizing why this solution is the best at addressing the issue.  Reemphasize the key strengths in your solution and the key failings in any other solutions.  Rhetoric may be used in this section as a tool to emphasize points and build goodwill with the reader.